Stories from the trenches.

The problem

Four people spent their days re-typing PDF invoices into an ageing ERP. Copy, paste, check, repeat: processing one batch of invoices took 7 days.

The fix

We built The Auditor, a custom AI agent that reads each PDF, cross-checks it against the purchase orders, validates it against the company’s rules and queues the payment for approval. No copy-paste, no typos, no week-long wait.

The result

A batch now takes 7 seconds instead of 7 days, and the four people moved on to analysis work, where their judgement actually matters.

The problem

Support, sales and logistics questions all landed on the same people. Answering them by hand took up more than a full working week, every week, and anything sent after hours waited until morning.

The fix

A fleet of AI agents trained on the company’s own knowledge now answers support, sales and logistics queries around the clock, and hands the conversation to a person whenever it isn’t sure.

The result

More than 40 hours of manual work reclaimed every single week, and customers get an answer at 3 a.m. as well as at 3 p.m.

The problem

A specialty coffee brand powered by women, roasted at origin in the mountains above Antigua, Guatemala. It wanted to sell straight to coffee lovers in the United States, without the middlemen who keep most of the value.

The fix

Chica Bean started online with us and we grew together: a store that ships fresh coffee to the US, then monthly subscriptions (“Subscribe & Save”), then a wholesale program for businesses that buy in volume.

The result

Chica Bean grew its customer base, built a clientele of monthly subscribers and grew into wholesale. Selling direct keeps the value in Guatemala: the brand works with more than 20 women producers, pays them at least 50% above the international price and, with Hope Academy, has seen more than 50 girls graduate from its internship (figures published by Chica Bean).